Security and IT

Your IT team can review how every workflow is run.

Review sign-in, data, system links, decision history, and changes in one place. Carric builds the workflow, runs it, and manages it within the limits your team sets.

Foundations

Review where the workflow runs and connects.

Carric reviews where the workflow runs, who can access it, and which systems it connects to.

Infrastructure
Google Cloud AWS Microsoft Azure
Production architecture with standardized guardrails and consistency across environments.
Audit logging from the infrastructure layer up.
Security requirements shape the workflow from the start.
Identity and access
Auth0 Your identity provider
Enterprise authentication, with organization-specific login experiences.
Roles and access boundaries aligned to the policies of your IT team.
Support for client identity providers when business or compliance requires it.
Ready integrations
AWS S3 AWS SES Salesforce Twilio + Your systems
Storage, transactional email, messaging and CRM connected from day one.
Business objects (accounts, contacts, cases) are created and synced safely, with review visibility.

Carric brings a reusable technical base. We configure it around the workflow and systems you approve.

Controlled changes

Your team reviews each change before release.

Each update gets an impact review. Your team can comment, approve, or reject it before a controlled release.

Lifecycle of a change
CS-12: new field on the customer entity
15 min ago Change submitted for review
10 min ago AI impact analysis: risks, dependencies and regressions assessed
5 min ago Reviewer comment: additional evidence requested and attached
2 min ago Approved: ready for controlled release
Evidence in sync
1 Detects what changed and which operational documents it impacts.
2 Generates and updates procedures, validation scripts and checklists in the same delivery flow.
3 Preserves evidence continuity for audits, tied to each release.

Each release keeps the approval and its evidence.

The IT conversation

Answers for the technical review.

Use these questions to check sign-in, data, changes, records, and offboarding.

How do users sign in?

People sign in through Auth0. Carric can connect your company sign-in when needed.

Who sets access?

Your IT team defines roles and who can see, approve, or manage each workflow.

Where does our data live?

Your records stay in your current systems. Carric reads approved facts and writes results to the right records, queues, chats, and dashboards.

What happens if we stop?

Offboarding follows an agreed procedure. The input, the output and the full decision history remain in your systems.

How do changes reach production?

Each change gets an impact review. Your team can comment and approve it before a controlled release.

Can we see why a specific decision was made?

Yes. Every decision records what the process saw, which criteria applied, the confidence score, who approved and what changed. The record is built into the workflow from day one.

For your IT team

Review the workflow in the context of your environment.

Bring your IT team. We will review the workflow's access, integrations, evidence, and change process.

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